About Auto Repair shop Naples FL, Florida, NAPA code of ethics, ASE certified, mechanics, auto repair services

Providing quality car care in Naples, FL since 1987. Master Tech Imports is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Naples and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Master Tech Imports Service employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Master Tech Imports is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Come by and visit the cleanest and most professional shop in Naples, Florida.

In 1987, Master Tech Imports was founded by Chuck Niesen and Dale Silverwood with a common interest in mind....to provide the best auto repair service available with an honesty that all customers deserve and a professional commitment that is second to none.

Master Tech Imports has always taken great pride in their workmanship, customer service, and prices. Thanks to our customers, Master Tech Imports has earned an outstanding reputation in all aspects of automobile service and repair.

The Owners, Chuck Niesen and Dale Silverwood are also full-time participants in all aspects of the business. They always take a personal interest in the repairs to assure complete customer satisfaction.
The modern 7,500 square foot auto repair facility features state-of-the-art computerized diagnostic and analyzing equipment including:

PACE 200 Diagnostic Center -Capable of diagnosing today's high tech cars and light trucks computerized
systems.

Snap-On "Shopkey" -Using DVD technology to access the most up-to-date repair information and factory updates for your vehicle.

Hunter Alignment Machine -The finest automobile alignment equiptment made is used to keep your car in alignment.

About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

To perform high quality diagnostic and repair service at a fair price using quality Napa parts
To employ ASE certified technicians
To be dedicated to customer satisfaction
To exercise reasonable care for the customers property while in our possession
To obtain prior authorization and provide a price estimate for work performed
To provide a system for fair settlement of customer complaints should they occur
To maintain the highest standards of our profession
To uphold the integrity of all members of the NAPA AutoCare Program

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.